Kapil Rampal is the Managing Director of Ivory Education Pvt. Ltd. Kapil is a thought leader, influencer, visionary, and successful entrepreneur. Kapil provides the leadership and energy that has inspired the creation of Ivory Education Pvt. Ltd.. Kapil Rampal joins other leading Bestselling Authors, International Speakers & CEO's and Founders taking part in our Leader Roundtable Interview Series. The DotCom Magazine editorial team is delighted to have Kapil join us for our Leader Roundtable Interview.
Let's start by telling us about your business.
Ivory Education is one of the market leaders in online education and corporate training. It works with leading institutes, universities and others for online education.
Q: Please tell us how you make sure your customers will become raving fans of your company?
We are extremely dedicated to our work and do everything to be there for our customers. Most of our customers keep coming to us again and again for more courses. We are their constant companion in their career.
Q: Please tell us the one thing that separates your business from the competition?
Our competition is from larger players like Coursera, Udemy, Unacademy and others that are well-funded and splurge a lot of money in sales. We invest more in customer engagement and excellent service.
Q: And to finish this section, Please tell us what is the one major key to your companys success?
We love our customers. ð
Q: For our readers just starting to build a company, what advice can you give entrepreneurs just starting out with a new venture?
Starting a company is very easy and is becoming easier day-by-day. However, a business doesn't run just on a big idea only but it runs on systems and processes. You need to be focused on achieving the bottomline and topline, while ensuring that your cashflow remains positive.
Q: For entrepreneurs seeking to build a business as successful as yours, what big piece of advice can you give them when times get a little challenging?
Challenging times are great for every entrepreneur. It brings out the best in them. There is no time for lethargy. You can relax and perish. To survive, you need to give in your best. If you survive this now then you will be sure to excel in your business in normal times.
Q: In todays fast changing business environment, how do you stay abreast of things?
In today's information economy, your technical skills will be redundant in no time. You need to keep yourself updated with new skills and talent. Currently you need to deploy and use AI, BI & BA. However, in future it maybe something different.
Q: What is your Why? In one sentence, why do you get up in the morning?
To move towards new success
Q: In one sentence, what is the most important thing one has to do to be a great leader?
Most important is to have ethics, morals and values.
Q: In one sentence, describe how important your customers are to your business?
Customers define the reason for our existence.
Q: In one sentence, describe a positive way that technology can make the world a better place?
Technology should continue being our slave, and as a master, we can use it for our benefit.
Q: In one sentence, tell us how something positive to motivate our readers?
You are bound for success
Q: In one sentence, tell us how you start your day to get ready?
I start my day with Thanking God
Q: In one sentence, describe how you handle rejection and setback?
Rejection is a stepping stone to success
Q: In one sentence, describe what your hiring philosophy is?
Hire people who are better than me in their skills and have good values
Q: In one sentence, describe how you keep your sanity in a competitive business environment?
We make the business environment. You should dominate it and not get dominated by it.
Kapil Rampal, thank you so much for participating in the DotCom Magazine Leader Roundtable Interview Series. We appreciate you participating in this important roundtable interview series, and helping our readers learn more about what it takes to build a great company and become a great leader. We wish you, your family, and of course Ivory Education Pvt. Ltd., nothing but the best.