Jerry Leisure, CEO and Founder, Officium Labs, A DotCom Magazine Exclusive Interview

Jerry Leisure, CEO and Founder, Officium Labs, A DotCom Magazine Exclusive Interview. Officium is Latin for service. They believe in serviceas an experience, as a business, as a social responsibility. Officium Labs is a global network of remote customer experience (CX) professionals helping companies create best-in-class support for their customers, transforming customer service from a cost center to a growth opportunity. Their TalentPlace platform connects on-demand CX workers with companies in need of CX staff. Their ExperienceMatters experts provide consulting and coaching to service leaders of all types. Officium Labs also offer a set of patented standards and digital tools—including analytics, workforce planning, and automation capabilities—to improve experiences for customers and employees. Officium Labs helps brands deliver incredible customer experiences. The company is a global collection of industry leaders and experts that are building the future of customer experience (CX). They provide the best-in-class people, products, and practices for their customers, transforming customer service from a cost center to a growth opportunity. Officium’s TalentPlace platform connects on-demand CX workers with companies in need of CX staff. Its ExperienceMatters experts provide consulting and coaching to service leaders of all types. Officium Labs was founded in 2019 on the concept of a decentralized network of people and currencies. Its remote workforce model has the potential to improve work/life balance and shift wealth from large cities to new communities around the world. Through the Officium Foundation, the company is building future CX leaders by providing scholarships and mentorship programs to disadvantaged youth in the US.

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Andy Jacob is Editor In Chief of DotCom Magazine, and an entrepreneur and investor based in The United States. Jacob is the founder and CEO of DotCom Magazine. Andy Jacob is also the Founder and CEO of The Jacob Group, bringing more than 20 years of executive experience founding and leading startups and high growth companies. A Message From Andy Jacob, Editor In Chief, DotCom Magazine: It is my goal to provide you with the most amazing digital marketing value ever offered. I have been told by leading PR experts that an interview in DotCom Magazine may be one of the best investments that a company can make for their brand portfolio. I know how hard it is for great entrepreneurs to get the publicity that they deserve. My passion is helping entrepreneurs, and that’s why I purchased the assets of DotCom Magazine three years ago. My vision was to build a platform to help deserving founders and CEO’s get the attention they deserve. We have put this video interview program together to help our client’s business by providing them the best tool ever to help them land more customers, and increase their revenue. I have been fortunate enough to have been a guest financial expert on CBS, ABC, NBC, Time Warner, and Bloomberg. I have built four multi-million-dollar businesses in my career, and my companies have been covered by The Wall Street Journal and numerous other periodicals. I have been an Ernst and Young Entrepreneur of The Year Award Winner for my leadership in developing and executing corporate strategy and transformational business practices. After 25 years of building successful businesses, DotCom Magazine is my way to give back to deserving Entrepreneurs, Founders and CEO’s. I firmly believe that your interview with DotCom Magazine may be the best value in digital marketing ever offered. That’s why I guarantee it. My team and I look forward to working with you! Andy Jacob, CEO, DotCom Magazine