Officium Labs is a decentralized network of thought leaders and innovators who help companies create best-in-class service experiences for their customers. Our diverse team features members from every geography, with backgrounds spanning industries such as gaming, tele-health, and on-demand delivery services.
Jonathan Shroyer, CEO and Founder, Officium Labs, Unlocks The Startup Code on The DotCom Magazine Entrepreneur Spotlight Series. After 2 years in business, and successfully navigating the startup process, Jonathan shares the keys to the startup code with other entrepreneurs. Officium Labs has already grown exponentially since its start, and Jonathan Shroyer shares his entrepreneurial story in this compelling and informative interview.
Energized by an audacious new idea, founders Jonathan Shroyer and Scott McCabe took several long walks around San Francisco in the spring of 2019. As the steps ticked by, they talked about the enormous opportunity to use CX to help companies maximize their revenue. They discussed the vast network of CX resources and capabilities that are currently untapped and hampered by traditional resourcing models. They recognized that it was time for a new, innovative customer experience model to help companies protect or generate value. It was time for a break with the past. It was time for Officium Labs.