If you're struggling with collecting sales tax, it might be time to switch sales tax registration services. If you're paying too much in fees or if your current provider doesn't offer the features that you need then switching might be a good idea.
Here are six signs that it may be time to make the switch.
1) Your company has outgrown them
Just because the service provider worked for you during the early days of your company's growth, doesn't mean that it will work for you now. Now that your company has grown and expanded across several states and regions, you may need a more robust sales tax registration service to match.
Just make sure that any potential replacements that you consider are able to handle a business of your size.
2) You want to switch because you've had a bad experience with them
Sometimes, people don't want to leave their current service provider because the service they offer is "sticky." You might feel like it's too much work to switch over your registrations to a new system. However, if you've had a bad experience with them, then it might be time for you to reconsider.
Whether this is bad customer support or an increase in fees, it might be time for you to switch if your current service isn't working out.
3) Your current provider is expensive and doesn't offer the features you need
If your sales tax registration service is expensive and doesn't offer you what you need, then it might be time to look around. Not only will this save you money in the long run, but it will better serve your company too.
This could be a sign of you outgrowing their services, or maybe they are keeping up with technological advancements. Either way, it's time for you to move your business elsewhere.
4) Your company has changed names or locations, but your registration service hasn't updated its records
Your company has changed names or locations, but your registration service hasn't updated its records. What this means is that you are being charged sales tax in the old location even though you no longer have any operations there. This can end up costing you a lot of money and time to rectify, so it is best to switch sales tax registration services before this happens.
5) The system isn't working well for you – it's hard to install, doesn't work on mobile devices, or is too confusing
The last thing that a sales tax registration service should do is be frustrating and complicated to use. If the system isn't working well for you, then it might be time to make the switch.
There are so many other things you could be doing to run your business instead of worrying about sales tax compliance. Switching over to a provider that you can rely on will help your company run better in the long run.
6) You want to save money by switching over to a cheaper service that offers all of the same features as your old one does
If you aren't getting what you need from your current sales tax registration service, but you're not willing to switch because it would be too expensive, then ask around about cheaper services that offer all of the same features as your old one does. You might be surprised by how much money you can save.
Switching sales tax registration services is an important decision that you shouldn't take lightly. However, if your current service isn't working well for you or if it's more expensive than other providers on the market, saving money by switching might be right for your business.