Trust is essential for any organisation to function and thrive. When employees trust their managers, they are more likely to be productive and cooperative. Similarly, when managers trust their employees, the company is more likely to succeed.
With the changing economy and the effects of the pandemic, many businesses are still finding it harder to maintain trust within their organisation.
As a recent survey ( click here to see more) revealed, while 32.1% of people still trust their team now more than ever before during the pandemic, ⅓ of respondents still declared that getting any help from their HR team is nearly a struggle or almost impossible and that 26.8% of people wouldn’t even be able to recognise a member of their HR team!
Unfortunately, many companies struggle with creating a trusting environment due to a lack of HR systems that facilitate trust-building.
Nevertheless, some high-trust organisations are beginning to implement HR systems that can help them through processes such as procedure training, which teaches employees about the policies they must follow for each job they have to do, as well as how those who breach confidentiality will be held accountable if caught doing it.
Let’s take a deeper look into some of the best tips that businesses can follow to help build trust in organisations and keep companies moving in the right direction.
1. Be transparent
Transparency is one of the most important aspects of a healthy and productive workplace. When employees feel like they can trust their boss and their co-workers, they are more likely to be productive and happy. Unfortunately, many organisations struggle with creating a transparent environment.
One of the best ways to build trust is to be transparent with your employees. Share as much information with them as you can, and be honest about any challenges or problems your company is facing.
There are several reasons why transparency is so important in the workplace. Firstly, transparency builds trust. Secondly, transparency allows employees to be more effective. Thirdly, transparency increases information flow and decision quality. Finally, transparency allows the company to be more efficient and competitive in the market.
2. Encourage open communication
Encouraging open communication is another way to build trust within an organisation. Make sure employees feel free to share their thoughts and ideas, and encourage them to ask questions. This will help to create a two-way flow of communication that will help to build trust.
3. Foster a culture of respect
Respect is another essential ingredient for a trusting workplace. An organisation's success is largely determined by how well it fosters a culture of respect with its employees. In order to implement trust within an organisation, both employers and employees must work together as a team.
Employers must first establish a trusting environment for their employees to embrace the idea of creating a respectful workplace. Employees must be willing to take responsibility for their actions, be open to change, and be committed to the organisation's goals.Make sure employees feel valued and respected, and that they treat each other with respect.
This will help to create a positive work environment where employees feel comfortable sharing information and working together collaboratively.
4. Set clear expectations
It’s important to set clear expectations for employees from the outset. Make sure they know what is expected of them and what the company’s standards are. This will help to avoid any misunderstandings and ensure that employees know what is expected of them.
When employees understand their job description and what is expected of them, they are better able to prioritize responsibilities and complete tasks in a timely manner.
5. Promote teamwork
Teamwork is another key factor in creating a trusting workplace. Encourage employees to work together and support one another. This will help them to develop relationships of trust and cooperation.
6. Deal with issues promptly
If there are any problems or issues within the organisation, deal with them promptly. Don’t try to sweep them under the rug. Address them head-on and make sure employees understand that you are taking action to resolve the issue.
7. Show integrity
Finally, one of the most important things you can do to build trust within your organisation is to show integrity. Be honest and truthful in your dealings with employees, and always do what you say you will do.
This will help employees to trust that you are a person of integrity and that they can rely on you to do the right thing.
Building trust within an organisation can be a challenge, but these seven tips can help make it easier.
By being transparent, setting clear expectations, fostering a culture of respect, promoting teamwork, dealing with issues promptly, showing integrity and encouraging open communication, you can create an environment where employees know that they are trusted.